Missed call software for security companies and locksmiths.
Your techs are on installs and lockouts, and the office can't catch every call. Twincall answers in your company's name, gets the details and books the job or routes it to your team.
Security calls don't wait for a callback.
Someone locked out or worried about their alarm wants an answer now. A text-back after a missed call usually reaches someone who already found another company.
| Missed call | What the caller wanted | What happens next |
|---|---|---|
| Tech on an install | A lockout service now | Calls another locksmith |
| Office busy | A quote for cameras | Books a competitor |
| After hours | Alarm keeps going off | Calls again or cancels service |
The call gets answered, not just logged.
- Route calls your team doesn't answer to Twincall.
- It gets the details: location, situation, system type, and answers from your services.
- It books installs and service visits and sends urgent calls to your on-call tech.
Calls security and locksmith companies miss.
I'm locked out of my house.
Twincall gets the location and sends it to your on-call tech.
I want cameras installed.
Twincall books a consultation.
My alarm keeps beeping.
Twincall gives your approved steps and books service.
Can you rekey my locks?
Twincall books it.
I need to update my monitoring contacts.
Twincall takes the request for your office.
Better than a missed call text back.
Text-back tools reach the caller after they've hung up. Twincall answers the call, gets the job details and routes urgent work right away.
Questions we get.
What is missed call software for security companies?
It handles calls your team can't get to. Twincall is an AI teammate that answers those calls, gets the details and books or routes the job.
Does it handle alarm monitoring?
No. Twincall answers your office line. Alarm signals stay with your monitoring center, and urgent calls go to your team by your rules.
Is this a text-back tool?
No. Twincall answers the call itself.
Can it send lockouts to my tech?
Yes. By call transfer or text, following your on-call rules.
Will it quote prices?
Only the prices you approve.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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