Auto body

The AI receptionist and answering service for auto body shops.

Twincall is missed call AI built for auto body and collision shops. When your estimators are walking a customer around their car, your team is rekeying estimates and supplements, or it's after hours, Twincall answers the call, knows your services and insurance process, and books the job. Never lose anothe job because of a missed call.

Book Demo Test Twincall and talk to your AI
24/7 CoverageAny Phone SystemKnows Your BusinessWe Handle Everything
Never Miss A Call24/7Twincall
Call Incoming
Phone Ringing
Twincall Answers
Handled Like Your Best Employee
ReasonNew Inquiry
RequestAppointment
ResultBooked
SentimentPositive
The problem

No auto body shop misses a call on purpose.

When your estimators are walking a customer around their car, your techs are suited up in the paint booth, the phones are overflowing or it’s after hours, Twincall has your back. Never lose another job because of a missed call.

Missed Call ReasonConsequence
Writing an estimate

Missed collision job

Rekeying estimate and supplement

Missed collision job

Outside business hours

Missed collision job

The solution

Every call handled. Every customer helped.

Twincall answers when your team can’t, knows your business inside and out, and takes the right action when a call needs your team. Your business stays available 24/7 without your team having to.

"I was just in an accident. Can you look at my car?"

AI answers exactly how YOU want it to in this situation.

"Do you work with my insurance company?"

AI answers exactly how YOU want it to in this situation.

“Can I get a rental car?"

AI answers exactly how YOU want it to in this situation.

Calls come in around the clock

Never miss a call. 24/7.

With Twincall, never miss a call and never lose a job ever again.

9:08 am
In the paint booth

Suited up with a mask on, mid-coat. Hear the phone ringing but can't get to it.

ConsequenceA voicemail nobody returns until eleven the next day.
1:34 pm
Writing an estimate

Walking a customer around their car for an estimate. The phone rings in the office and nobody is there to grab it.

Twincall savesA caller who hangs up and rings the shop down the road.
7:41 pm
Outside business hours

Out to dinner with your family while a driver who just got into a wreck is calling around for a shop.

Twincall savesA collision job handed to whoever answered.
Deeply Trained For Auto Body

Knows your business like your best employee.

Collision & Body Repair ServicesInsurance Companies & Claims ProcessEstimates & Photo EstimatesTowing & Rental Car CoordinationShop Policies & ProceduresEscalation Handling
Configurable

Deeply trained for auto body and collision repair. Configured exactly to your business. You decide what your AI knows and what it doesn't. If you want it to know something, it will. If you don't, it won't.

Auto Body Shops Trust Twincall
It's so real, callers can't tell it's AI. It takes every call we miss 24/7 and handles each conversation like our best team member. It's the wildest thing I've ever seen.
Henry B.Owner, Elite Auto Body Shop

Auto body businesses running Twincall
Roche CollisionASI CollisionStation Road Auto BodyClay Auto BodyElite Auto Body ShopCollision DocThe Body ShopBody Shop ExpressQuality Auto Body ShopPrecision Auto Body Shop
FAQ

Auto body AI receptionist questions.

An AI receptionist is an AI phone agent that answers your shop's calls when your team can't. Twincall is trained on your services, hours, insurance process and shop policies, so it can answer customer questions, collect the vehicle details and what happened, take down the insurance company and claim number, book the estimate and send your team a recap right after the call.
A traditional answering service takes a message. Twincall knows your shop, answers questions the way you want them answered, books the job during the call and sends you a recap seconds after hang-up, 24/7.
You keep your number and your phone system. When a call isn't picked up, because your estimators are busy, your techs are in the paint booth or the shop is closed, Twincall steps in right before voicemail and handles the call.
Yes. Twincall can tell callers which insurance companies you work with, collect their insurance details and claim number for your team, give repair status updates, handle after-hours tow-ins and drop-offs, and route anything urgent to your team based on the escalation rules you set.
Yes. Twincall works with any phone system and any provider, and you can be up and running in minutes.
Book a demo and hear your own business-specific AI answer calls for your shop.
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Your own business-specific AI handling missed calls 24/7. Hear it in action.

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Call IncomingNobody free · unansweredTwincall · answering