Gyms and fitness

The AI receptionist and answering service for gyms & health clubs.

Twincall is missed call AI built for gyms. When your front desk is checking members in, your trainers are on the floor or it's after hours, Twincall answers the call, knows your memberships and pricing, and books the tour. Never lose another membership because of a missed call.

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24/7 CoverageAny Phone SystemKnows Your BusinessWe Handle Everything
Never Miss A Call24/7Twincall
Call Incoming
Phone Ringing
Twincall Answers
Handled Like Your Best Employee
ReasonNew Inquiry
RequestFree Trial
ResultScheduled
SentimentPositive
The problem

No gym & health club misses a call on purpose.

But it’s inevitable. No matter how good your team is, there will always be moments when everyone is busy, unavailable or simply can’t get to the phone.

Missed Call ReasonConsequence
Checking members in

Missed new potential member

Already on another call

Missed new potential member

Outside business hours

Missed new potential member

The solution

Every call handled. Every customer helped.

Twincall answers when your team can’t, knows your business inside and out, and takes the right action when a call needs your team. Your business stays available 24/7 without your team having to.

"I want the free day pass to try it out."

AI answers exactly how YOU want it to in this situation.

"What time is the vinyasa yoga class today?"

AI answers exactly how YOU want it to in this situation.

"I need to freeze my membership."

AI answers exactly how YOU want it to in this situation.

Calls come in around the clock

Never miss a call. 24/7.

With Twincall, never miss a call and never lose a new member ever again.

7:06 am
Checking members in

Hear the phone ringing, but can't get to it as you're dealing with an unhappy member.

ConsequenceA membership, to the gym down the road that picked up.
12:57 pm
Already on another call

Calls overflowing and you already put one caller on hold. Customers at the front desk waiting.

Twincall savesEnquiries you never knew arrived.
2:03 am
Outside business hours

Sleeping, like a normal person would at this time.

Twincall savesStaff time, and members who feel ignored.
Deeply trained on gyms & health clubs

Knows your business like your best employee.

Membership OptionsClasses & Class SchedulesPersonal Training & CoachingPricingAmenities & EquipmentMembership Policies
Configurable

Deeply trained for gyms & health clubs. Configured exactly to your business. You decide what your AI knows and what it doesn't. If you want it to know something, it will. If you don't, it won't.

From an owner in gyms and fitness
Twincall generated 17 extra member signups for us in the last month alone. Our AI now schedules free trials and gym visits 24/7, including when we're closed, so we're capturing new members we would've otherwise missed.
Sarah W.Owner, Evolve Fitness

Gyms and fitness businesses running Twincall
Anytime FitnessEquinoxWhole FitnessFitness ConnectionEvolve FitnessThe Lab GymVigor ActiveElite FitnessTribe FitnessSignature Fitness
FAQ

Gym AI receptionist questions

An AI receptionist is an AI phone agent that answers your gym's calls when your team can't. Twincall is trained on your memberships, pricing, class schedules and policies, so it can answer caller questions, book a tour or class and send your team a recap right after the call.
A traditional answering service takes a message. Twincall knows your gym, answers questions the way you want them answered, books the tour during the call and sends you a recap seconds after hang-up, 24/7.
You keep your number and your phone system. When a call isn't picked up, because your front desk is busy, your trainers are on the floor or the gym is closed, Twincall steps in right before voicemail and handles the call.
Yes. Twincall can answer questions about class schedules, take membership freeze requests, share modified holiday hours and route anything that needs your team based on the escalation rules you set.
Yes. Twincall works with any phone system and any provider, and you can be up and running in minutes.
Book a demo and hear your own business-specific AI answer calls for your gym.
Don't take our word for it

Hear It For Yourself

Your own business-specific AI handling missed calls 24/7. Hear it in action.

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Call IncomingNobody free · unansweredTwincall · answering