The 24/7 answering service for locksmiths.
A locked-out caller doesn't leave a voicemail. They call the next locksmith. Twincall answers every call in your company's name, gets the location and situation, and gets urgent jobs to your tech by your rules.
Lockouts go to whoever answers first.
Locksmiths are often on a job with their hands full when the phone rings, and lockout calls come at all hours. Voicemail sends that job to the next listing.
| Missed call | What the caller needed | What happens next |
|---|---|---|
| On another job | House lockout | Calls the next locksmith |
| Late night | Car lockout in a parking lot | Calls a roadside service |
| Weekday | Rekey after moving in | Books another company |
Lockouts answered and routed in minutes.
- Twincall answers the calls you can't, day or night.
- It gets the location, the type of lockout and the vehicle or lock details, and asks the safety questions you set.
- Urgent jobs go to your tech by transfer or alert. Routine work like rekeys gets booked. You get a recap of every call.
Calls locksmiths get.
I'm locked out of my house.
Twincall gets the address and the situation and routes it to your tech.
My keys are locked in my car and my kid is inside.
Twincall tells the caller to call 911 first, then follows your emergency rules.
I just bought a house and want the locks rekeyed.
Twincall books the visit.
How much is a lockout?
Twincall gives your approved price ranges and explains your proof-of-ownership policy.
Safety and policy come first.
Locksmith calls involve safety and proof of ownership. Twincall follows the policies you set, such as directing emergencies to 911 and explaining ID requirements, and never improvises.
Questions we get.
What is a locksmith answering service?
It answers your phone 24/7 when you can't. Twincall is an AI teammate that handles lockout calls, gets the location and details, and routes urgent jobs to your tech.
Can it handle car, home and business lockouts?
Yes. It asks the questions you set for each type of call.
Will it explain proof-of-ownership rules?
Yes. It tells callers about your ID and ownership requirements before the tech arrives.
Can it give prices?
Only the prices and ranges you approve.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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