The virtual receptionist for mechanics and small auto shops.
In a one- or two-bay shop, the person who answers the phone is the person turning the wrenches. Twincall works as your front desk, answering in your shop's name when your hands are full.
When you're the mechanic, nobody's at the desk.
Small shops don't have a service advisor sitting by the phone. Every call means putting down a tool and washing up, or letting it ring. Customers who reach voicemail call someone else.
| Missed call | What the caller needed | What happens next |
|---|---|---|
| Under a car | Price for brake pads | Calls the next shop |
| Road test | Can you see me today? | Goes to a chain |
| Lunch | Is my car ready? | Calls back angry |
A front desk without the payroll.
- You answer when you can. Twincall picks up when you can't.
- It answers from your services, hours and approved prices, and books the job.
- You get a recap right after the call, so you can check between jobs.
Calls a small shop gets all day.
Do you work on Subarus?
Twincall answers from your list of makes and services.
What's your labor rate?
Twincall answers only if you've approved it.
Can you fit me in today?
Twincall books your next open time.
Is my car done?
Twincall takes the request or answers it the way you choose.
Made for owner-operators.
Big shops have advisors. Small shops have the owner. Twincall gives a small shop a front desk that answers, books and passes along what you need, without hiring for it.
Questions we get.
What is a virtual receptionist for a mechanic?
It answers your shop's phone when you can't. Twincall is an AI teammate trained on your shop that answers questions, books appointments and sends you a recap of every call.
Is it worth it for a one-bay shop?
If you miss calls while you work, those are jobs that go elsewhere. Twincall lets you keep working and still answer every caller.
Can it transfer a call to me?
Yes, by the rules you set, for example for a regular customer or an urgent call.
Does it sound like a recording?
No. Callers have a natural conversation with your AI teammate.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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