Gym tour and class booking, handled on the phone.
Plenty of people still call before they join or book a class. Twincall answers in your gym's name and books the tour, trial visit or class on your calendar while they're on the phone.
Tours that never get booked never become members.
A prospect who calls is ready to visit. If they get voicemail or a promise of a callback, the visit often never happens.
| Call | What the caller needs | Without a booking |
|---|---|---|
| New prospect | A tour this week | Tours another gym |
| Curious about classes | A trial class | Never comes in |
| Member | A spot in Saturday's class | Shows up to a full class |
Booked during the call, on your calendar.
- Tell us your tour times, trial rules and class schedule.
- Twincall answers questions and books the tour, trial or class during the call.
- Your sales team gets the booking with the prospect's goals and contact details.
Booking calls a gym gets.
Can I come see the gym Saturday?
Twincall books a tour.
Do you have a free trial?
Twincall explains your trial and books it.
Is there room in the 6 PM spin class?
Twincall checks and books it if you allow class booking by phone.
I need to cancel my tour.
Twincall reschedules it.
Do I need to bring anything?
Twincall answers from your policies.
Every booking goes to your sales team.
Booking is where membership sales start. Twincall gets the prospect's goals and contact details along with the tour, so your sales team walks in prepared.
Questions we get.
Can Twincall book gym tours by phone?
Yes. Twincall is an AI teammate that answers your gym's phone and books tours on your calendar during the call.
Can it book classes too?
If you allow it. You choose which classes can be booked by phone.
Does it work with our gym software?
We connect Twincall to the calendar or system you use during setup.
Can it handle trial passes?
Yes. It explains your trial and books the visit.
Can callers reschedule?
Yes. Twincall moves the booking and your team gets a recap.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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