The AI answering service that books the job.
Twincall is an AI teammate that answers your business phone 24/7. It answers in your company's name, knows your services and policies, answers callers' questions and books the appointment during the call.
Every unanswered call is a job for someone else.
Service businesses get calls while they're with customers, on the road and after hours. Voicemail and message-taking services don't book anything, and callers keep dialing until someone does.
| Option | What the caller gets | What you get |
|---|---|---|
| Voicemail | A beep | A message, if they leave one |
| Traditional answering service | A script and a promise of a callback | A message to return |
| Twincall | Answers and a booked appointment | A booked job and a recap |
How the AI answering service works.
- We set Twincall up with your services, hours, prices you approve, service area and rules.
- It answers the calls you route to it: all calls, overflow, or after hours.
- It answers questions, books the job, transfers what you choose and sends your team a recap of every call.
What an AI receptionist handles.
How much do you charge?
Twincall answers with the prices you approve.
Can someone come out this week?
Twincall books it on your calendar.
Are you open Saturday?
Twincall answers from your hours.
This is urgent.
Twincall follows your escalation rules.
I'm calling about my appointment.
Twincall reschedules or takes the request.
AI answering service vs. a live call center.
A live answering service charges for people who read a script and pass along messages. Twincall is trained on your business, answers around the clock, books work during the call and sends a recap seconds after it ends.
Questions we get.
What is an AI answering service?
It's software that answers your business phone with a natural voice. Twincall is an AI teammate trained on your business that answers questions, books appointments and sends your team a recap of every call.
Is it the same as an AI receptionist?
Yes, the terms mean the same thing. Twincall works as a 24/7 AI receptionist for your business line.
Is it good for small businesses?
Yes. It's built for service businesses that can't staff a phone all day, from one-truck operations to multi-location shops.
Can I choose which calls it answers?
Yes. Route all calls, only the ones your team misses, or only after hours.
Which industries does it work for?
Service businesses like auto repair, auto body, towing, HVAC and plumbing, moving, pest control, home improvement, security and gyms.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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