Looking for an alternative to Smith.ai? Meet Twincall.
Twincall's AI teammate holds a real conversation like a person. It understands what callers mean, handles interruptions, follow-ups and topic changes, and responds naturally in real time, in a lifelike voice. It answers your business phone 24/7 in your company's name, and hearing it is the best proof, so book a demo. Our team sets it up for you, a person reviews every call to keep improving it, and live support is there around the clock.
What sets Twincall apart.
Start with the conversation: callers get an AI teammate that converses like a person. Then Twincall pairs an AI teammate with a team of people who set it up, review every call and stay on call for you.
| Twincall includes | What it means for you |
|---|---|
| Human-level conversation | Your AI teammate holds a real conversation like a person: it understands what callers mean, handles interruptions, follow-ups and topic changes, and responds naturally in real time. Hear it for yourself in a demo |
| Human review of every call | A person on our team reviews each call and proactively updates your AI teammate |
| White-glove, done-for-you setup | We handle your phone setup and build your AI teammate's knowledge for you |
| 24/7 live human support | A real person on our team is there whenever you need help |
| Unlimited simultaneous calls | Every caller gets answered, even when calls come in at once |
How switching to Twincall works.
- Our team handles your phone setup and builds your AI teammate's knowledge of your business.
- Your AI teammate answers in your name, books work inside the systems you already use and can make outbound calls.
- A person on our team reviews every call and keeps updating your AI teammate, with 24/7 live support if you need us.
Calls your AI teammate handles.
Can you come out this week?
Twincall books it in your system during the call.
I called last month about my order.
Caller memory picks up where you left off.
¿Hablan español?
Twincall answers in more than 60 languages.
Can someone follow up on my quote?
Outbound calls and campaigns handle it.
This is urgent.
Twincall follows your escalation rules.
What Smith.ai offers, and where Twincall fits.
Smith.ai describes itself as an AI receptionist with optional backup from live receptionists. Its site lists 24/7 answering, call summaries, lead qualification, scheduling and integrations. Twincall is built for home service and auto businesses, with done-for-you setup and a person reviewing every call.
Questions we get.
Is Twincall a good Smith.ai alternative?
If you want an AI teammate that holds a real conversation like a person, and one that's fully set up for you, reviewed by a person after every call and backed by 24/7 live human support, Twincall is built for that.
Who reviews my calls?
A person on our team reviews every call your AI teammate takes and proactively updates it, so it keeps getting better at your business.
Do I have to set anything up?
Setup is fully done for you. We handle the phone setup and build your AI teammate's knowledge of your services, hours, prices and rules.
Can I reach a real person for support?
Yes. Twincall has real 24/7 live human support, so you can reach a person on our team any time.
Does it work with my software?
Yes. Twincall works with any system, with or without an API, and our team can build custom automations for you.
Do I keep my number?
Yes. Twincall works with your existing number and phone system, and our team handles the setup.
Is Twincall affiliated with Smith.ai?
No. Twincall is an independent company. Smith.ai is a trademark of its owner, and details about it here come from its own website.
Hear It For Yourself
Your own business-specific AI handling missed calls 24/7. Hear it in action.
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